MANILA – Alternative work arrangement (AWA) at the Department of Trade and Industry (DTI) will start on Friday, but the agency assured the public that its Public Assistance Desk at the main office will continue to provide uninterrupted service.
In an advisory posted on its Facebook page Thursday, the DTI said the AWA is in line with the directive for all government agencies to strictly adopt energy conservation measures ahead of the summer months and amid oil supply concerns given the ongoing conflict in the Middle East.
“While this arrangement takes full effect this week, DTI remains fully committed to uninterrupted public service. The Public Assistance Desk (PAD) located at G/F, 361 Trade and Industry Bldg., Sen. Gil J. Puyat Ave., Makati City, will continue to operate onsite to provide immediate assistance to walk in clients,” it said.
The agency also encouraged the public to access DTI’s various channels such as its Facebook page, DTI Philippines; X,@DTIPhilippines; Instagram, @DTIPhilippines; YouTube, @DTI_Philippines; as well as the Customer Contact Center, at 1-DTI (1-384); the hotline, which only accommodate SMS, 0917 834 3330; and its email address, [email protected], for any inquiries.
“DTI reaffirms its dedication to ensuring that essential services remain available, responsive, and within reach of every Filipino we serve,” the advisory added. (With a report from Joann Villanueva/PNA)